Universal Credit – some observations on policy and politics

Yesterday I scooted over to Newport to the Office of National Statistics to give a presentation as part of a lunchtime seminar on Universal Credit.

The text accompanying my presentation is available on my page at Scribd.com. You can access it below the fold.

Universal Credit: some observations on policy and politics

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2 replies »

  1. What an excellent read. I’ve heard rumours that the officer working on the test cases are using a DOS based system and notepad and paper to calculate claims. Do you know if there is any truth in this?

  2. Thanks for your comment.

    I’m afraid I don’t know the truth of that rumour. I have spoken to several people who have some understanding of the status of the ICT development, including those who interact with DWP at a very senior level, and I am yet to find anyone who thinks the ICT is anywhere near on track to deliver any time soon. Hard to find any evidence that it is anything other than a bit of a mess. It wouldn’t surprise me at all if they were resorting to paper and pencil on occasion.